As an author, it’s important to remember that not everyone is going to love your book. Some people will leave negative reviews, and that’s okay. It’s part of the business. However, it can still be tough to deal with negative reviews, especially if you’re a new author or if you’re feeling sensitive about your work.
If you’re dealing with negative reviews on your KDP e-book, here are a few tips for how to handle them:
- Don’t take it personally. It’s easy to get defensive when you see a negative review of your book, but it’s important to remember that the reviewer is not attacking you personally. They’re just expressing their opinion about your book.
- Read the review carefully. Try to understand what the reviewer is saying. What didn’t they like about your book? What could you have done differently?
- Respond to the review respectfully. If you decide to respond to a negative review, do it respectfully. Don’t get angry or defensive. Just try to explain your perspective and apologize if there was anything you could have done differently.
- Use negative reviews as an opportunity to improve your book. If you see a pattern of negative reviews, take a look at your book and see if there’s anything you can do to improve it. Maybe you need to rewrite a certain section, or maybe you need to add more clarification.
- Remember that negative reviews are not the end of the world. Even if you get a lot of negative reviews, it doesn’t mean that your book is a failure. There are still plenty of people who will love your book, and the negative reviews won’t stop you from selling copies.
Here are some additional tips for dealing with negative reviews on KDP:
- Don’t delete negative reviews. Deleting negative reviews is against KDP policy, and it can actually damage your credibility as an author.
- Don’t pay for fake reviews. Buying fake reviews is a waste of money, and it can actually backfire on you. If Amazon finds out that you’ve been buying fake reviews, they could ban your account.
- Focus on the positive reviews. There are always going to be negative reviews, but there will also be positive reviews. Focus on the positive reviews and let them motivate you to keep writing.
Dealing with negative reviews is never easy, but it’s important to remember that they’re a part of the business. By following these tips, you can learn to deal with negative reviews in a positive way and come out stronger on the other side.
How to Write a Response to a Negative Review
If you decide to respond to a negative review, it’s important to do it in a respectful and professional way. Here are a few tips for writing a good response:
- Start by thanking the reviewer for their feedback. Even if you disagree with their opinion, it’s important to be respectful of their right to express it.
- Acknowledge the reviewer’s concerns. Even if you don’t agree with them, it’s important to try to understand where they’re coming from.
- Offer a solution. If the reviewer has a complaint, offer a solution to the problem. This could be anything from offering a refund to providing more information about your book.
- Be polite and professional. Even if you’re feeling frustrated, it’s important to stay polite and professional in your response.
Here is an example of a good response to a negative review:
“Thank you for your feedback. I’m sorry that you didn’t enjoy my book. I understand that you were disappointed with the ending, and I apologize for that. I tried to make the ending as satisfying as possible, but I know that not everyone will agree with my choices.
I would like to offer you a refund if you’re not satisfied with your purchase. You can contact me through Amazon and I’ll be happy to process a
